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Our Services

We believe in working in partnership with our clients and offering a high value service from experienced professionals. Therefore we can design a support package based on your requirements and priorities.

Below is a summary of the equality and diversity services offered by Pinnacle:

On-site training
On-line learning tools
Resources & training materials
Consultancy services
Other services

On-site training

We deliver a variety of face-to-face training packages. Our straight-forward quotes include no hidden extras and include preparation, printing and evaluation services.

Sessions are designed to utilise a range of learning styles including activities, DVD footage, group work and personal reflection. Click here to download a sample half-day 'Equality Update' session built to support your staff.

Many of our clients request their training to be focused on a particular area of equality and we have been more than happy to oblige. For example we can make the material relevant to your stakeholders by including activities that focus on understanding the communities you serve.

One of our satisfied clients says…

"Alex delivered a one-day Equality Impact Assessment training session at Huddersfield New College. Alex and his colleague were well-prepared, knowledgeable and approachable. They used a variety of delivery methods to engage us and provoke thought and discussion. All the delegates felt apprehensive about conducting EIAs before the training session but we were pleasantly surprised by the end of the day by how much of the myth and fear-factor had been reduced or eliminated.

What I particularly liked was that we were given a range of resources and advice on how to adapt these to develop our own EIA screening documents, as it is not a case of one size fits all. Consequently, I have gone on to produce an EIA screening template for the College which meets our needs. Having to develop this myself has given me, and others, much more ownership over the impact assessment process.

I recommend Pinnacle Training Solutions unreservedly, based on my experience of working with them"

Zoe Shackleton, Human Resources Manager, Huddersfield New College

On-line learning tools

We are experienced in developing popular on-line diversity training tools. We can offer the following functions at an affordable price:

  • Easy access web-based training (so your users can access it anywhere)
  • Straight forward instructions and easy roll-out to your staff and clients
  • Automatic certificate generation and reporting – we can tell you who has completed the training from your organisation via a simple excel spreadsheet
  • Centralised support in the unlikely event you experience technical difficulty

Hundreds of people up and down the country have completed our on-line activities. Don't take our word for it, why not try it for yourself? Click here to access the 'Empower' toolkit which provides guidance and tips on promoting sexuality and gender identity equality in education, learning and training. This is absolutely free, takes about and hour to complete and you get a certificate at the end to prove it!

Here is what a few of our users say:

"I am writing because I thought you might like to know that Kirklees Council has now made your online toolkit available to all staff through our in-house online learning system. All staff can access the resource as part of their personal learning / professional development, though we are particularly promoting it to managers and network contacts"

Fiona Weir, Kirklees Council

"This is a really good resource and I have forwarded the link etc to all our staff encouraging them to do this on-line training. Well done on producing this resource and thanks for sending it onto me"

Training Provider, North Yorkshire

Resources & training materials

Many clients choose our comprehensive training materials to complement face-to-face training but they can be used flexibly to support your training plan. You can purchase hard copies of these or opt for the intranet license which gives you hard copies plus the option to upload to any password protected IT platform.

The resource includes basic E&D principles, all of the protected characteristics in detail (quiz and case study for each) as well as lots of other useful resources. Prices from £50.

To view a sample of our training booklets click here.

What's new in the 2011 update?

Equality Act 2010 Key terms & guidance on changes to equality legislation and how they impact upon you
Equality in the Learning Environment This section looks at a range of issues from impact assessments to monitoring and engaging your local community
Protected Characteristics Updated information on all protected characteristics & changes in relation to The Equality Act and the FE learning and training environment
Common Inspection Framework Key points and guidance relating to equality and diversity around the latest framework
Embedding Equality & Diversity Practical tips and guidance around embedding equality & diversity in your organisation

You can take advantage of the intranet licence that allows you to upload the materials onto any password protected IT system in your organisation, giving unlimited access in your environment. You will also receive complementary paper copies of the materials and facilitator notes.

Consultancy services

Our experiences of working with providers and partners from across the country mean that we pick up lots of good practice and guidance. We put this to good use by supporting organisations to achieve their objectives and advance their equality agendas.

Please contact us for a sample schedule of consultancy support.

Other services - what else do we do?

Our team of associates have a range of skills and experience that enable us to bring you other services too, for example:

  • Strategic HR Consultancy & Support
  • Aptitude testing – assess those key skills and abilities and get the right employee!
  • Teaching & learning consultancy
  • Research activity
  • Project management
  • Events planning and coordination